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Shipping policy

 

Shipping Policy 

At SHOPPING-SPOT.store, we are dedicated to delivering your favorite products safely and swiftly right to your doorstep anywhere across Pakistan. Please review our shipping guidelines below to understand how your orders are processed and delivered.

1. Payment Methods: Cash on Delivery (COD)

To ensure maximum security and trust for our customers across Pakistan, we primarily offer Cash on Delivery (COD). You only pay for your order when it physically reaches your hands. Please ensure the exact cash amount is ready at the time of delivery to avoid courier return issues.

2. Estimated Delivery Time

  • Standard Delivery Timeline: Most orders are delivered within 2 to 5 working days after order confirmation.

  • Working Days: Please note that weekends (Sundairs/Saturdays depending on courier operations) and public holidays are not counted as working days.

  • Note: Deliveries to remote areas, rural regions, or specific sectors may occasionally take slightly longer than the standard 5-day window.

3. Delays and Courier Operations

While we process and hand over your orders to Pakistan's top courier networks as fast as possible, unexpected delays can sometimes occur.

  • Courier Delays: If your package is delayed past the 5-day window, it is typically due to operational issues, heavy backlogs, weather conditions, or local logistical challenges faced by the courier company.

  • SHOPPING-SPOT.store cannot be held directly liable for delays caused by third-party courier actions, but we will actively work with them to get your package moving.

4. How to Get Your Tracking ID

We do not spam you with unnecessary notifications, but we keep your tracking details fully transparent.

  • If you want to monitor your package live, simply reach out to our customer support team directly on WhatsApp.

  • Provide us with your Order Number or Full Name, and we will instantly share your active courier tracking link.

5. Missing or Non-Delivered Orders

If for any unexpected reason you do not receive your order within the estimated timeframe, or if the courier status shows "delivered" but you haven't received it:

  • Do not worry—simply inform us immediately via WhatsApp.

  • Our dedicated team will open an investigation grid with the courier partner to track down your shipment or arrange a quick solution.

Contact Our Support Team

For tracking requests, delivery issues, or order updates, reach us directly via:

  • WhatsApp Support: +92 314 0481224

  • Email Support: shoppingspot777@gmail.com